Find answers to common questions about our pest control services.
Everything you need to know about our services
We provide pest control services across East Sussex, West Sussex, Kent, Surrey, and surrounding areas. This includes Brighton, Eastbourne, Hastings, Crawley, Worthing, Chichester, Horsham, and all surrounding towns and villages. Contact us to confirm if we cover your specific location.
Yes, we use professional-grade treatments that are carefully selected to be safe when used as directed. We always take precautions and provide clear instructions on any safety measures needed before and after treatment. We'll discuss any specific concerns you have about children, pets, or sensitive individuals.
Our pricing depends on the type of pest, the severity of the infestation, and the size of the property. We offer free, no-obligation quotes so you know the cost upfront before any work begins. Many treatments start from as little as £80. Contact us for a personalized quote.
Yes! We understand pest problems are often urgent. We offer same-day callouts for emergency situations and can usually visit within hours of your call. Contact us as early as possible to arrange a same-day visit.
Yes, we stand by our work. Most treatments include a guarantee period where we'll return to re-treat at no extra cost if the pests persist. The guarantee period varies depending on the pest and treatment type. We'll explain the guarantee details for your specific situation.
Questions about specific pest problems
Signs of bed bugs include waking up with itchy red bites (often in a line or cluster), small blood stains on sheets, dark spots (bed bug droppings) on mattresses or furniture, and seeing the actual bugs (small brown insects about the size of an apple seed). If you suspect bed bugs, contact us for a professional inspection.
Prevention includes sealing entry points (gaps as small as 20mm can let in mice), keeping food stored securely, clearing away pet food at night, maintaining gardens and clearing debris, and fixing any water leaks. We also offer preventative treatments and proofing services to keep rodents out.
Our professional insecticide treatments are highly effective and work quickly. Wasps entering the nest will be affected within hours, and the colony is typically eliminated within 24-48 hours. We'll advise you on when it's safe to resume normal activities near the treated area.
DIY flea treatments are often ineffective because they don't address the full life cycle (eggs, larvae, pupae, adults) or treat hidden areas. Professional treatment is more thorough and longer-lasting. We use professional-grade products and provide guidance on vacuuming and washing to ensure complete elimination.
Yes, cockroaches are known to carry and spread various bacteria including Salmonella, E. coli, and Staphylococcus. They pick up germs on their legs and bodies from sewers and garbage, then transfer them to food surfaces and utensils. Cockroach infestations should always be treated professionally.
Can't find what you're looking for? Our team is here to help with any pest control questions.